FinancePH Data Privacy Policy
We value your privacy, and we uphold your rights under the Data Privacy Act of 2012.
By voluntarily using our digital tools or by using or inquiring about our products and services, you are hereby allowing the FinancePH Group of Companies (which includes Aetos Financial, Etousoft, and DatabasePH among others) to collect, use, process, consolidate, share, store, and retain your personal data.
The information collected by our digital tools and personnel will be recorded in a database accessed only by authorized personnel. We will use your personal data to provide you with our products and services along with related activities.
For any inquiries, feedback, and/or complaints regarding the processing of your personal data, please contact FinancePH’s Data Protection Officer through the following:
OUR COMMITMENT
Your privacy is important to us. As such, we provide this privacy policy (‘Privacy Policy’) explaining our online information practices and the choices you can make about how your information is collected and used by our digital tools and our personnel.
I. Information we collect
We receive information that you directly provide to us. The following are some of the information you may need to provide to us:
- Personal Details such as name and contact details
- Financial information such as insurance and investment information
- Family composition, beneficiary information, and designations
- Other information needed to provide you with the quotations and other related services
II. How we use the information
We may use the information to:
- Provide and communicate with you about our services;
- Fulfill your requests regarding the services, including without limitation requests for newsletters and notifications;
- Respond to your inquiries;
- Communicate with you about other events, programs, or services that we believe may be of interest to you;
- Enforce the legal terms that govern your use of our digital tools;
- Provide technical support for the services;
- Prevent fraud or potentially illegal activities on or through the platform;
- Protect the safety of our users;
- Perform analysis regarding how you use our digital tools;
- Serve as reference for the various units of the FinancePH Group of Companies;
- Update the information maintained in the databases of the FinancePH Group of Companies;
- Establish, exercise, or defend legal claims.
III. How we process the information
We collect, record, organize, store, update/modify, retrieve, consult, use, or consolidate your personal information during registration, log-in, or further interaction with our digital tools.
IV. Information sharing and disclosure
We may disclose the information as follows:
- To service providers that we have engaged to perform business-related functions on our behalf;
- In response to legal processes, such as court orders or subpoenas;
- With third parties to investigate or prevent illegal activities;
- During business transitions like mergers or acquisitions;
- To third parties processing data on our behalf under strict data privacy agreements.
V. Other important information about your privacy
- Data Security: We have implemented safeguards based on the sensitivity of the information collected.
- Complaints, Concerns, and Questions: Contact our Data Protection Officer at itdepartment@aetosfinancial.com.
VI. Rights as the data subject
You have rights under the Data Privacy Act, which include the following:
- The right to access, correct, and object to the processing of your personal information;
- The right to erasure or blocking of your personal information;
- The right to be informed of the existence of processing of your personal information;
- The right to damages;
- The right to lodge a complaint before the National Privacy Commission.